DISQUS

Andrew Goodman · 1 year ago

I suppose well meaning public relations operatives can often be like a dog with a particularly tasty bone - hard to get them off it.

I suggest we buy a bag of Milk Bones and toss a few in AOL's direction. Perhaps they'll chill out. :)

holger · 1 year ago

The AOL mail team had a blog on AOL Journals for year. They recently moved to blogsmith because of this: http://journals.aol.com/websuiteblog/productins...

Regarding interacting with the community: you know this: http://yedda.com/partners/aol/mail/help/aol_mai... ?

But I assume you all know about this because you did research before posting your rant about the AOL blogpost and I further assume you actually tried the current AOL Webmailproduct before criticizing it. You did that, right?

Joe · 1 year ago

@Andrew, I love that example. However, I am led to believe this wasn't by way of their PR team. At least I hope not.

Joe · 1 year ago

@Holger, I know they had a blog for over a year. (I used to direct AOLers over to it for a while when I blogged for AOL.) However, even then, the blog was mismanaged and not updated frequently enough to anyone's satisfaction.

Lending P2P AOL Mail help in the hands of Yedda does not count as "AOL interacting with the online community." Not at all. They make an inferior product with weak communication and it leads users into negative experiences.

Understand that I did my research. I worked closely with the Mail team and they had good talent. Last year, AOL had major reductions, which included many AOL bloggers for product teams. One can take me out of AOL, but not the AOL out of me. I hold them to a higher level, which is the reason why I criticize them with such depth.

One of my sidepoints (sorry for not making it clear) is that switching to Blogsmith does not make anyone have a better blog. The same mistakes are being made by the AOL Mail team as they have been on the Journals blog.

I'm not sure if you just dropped on by with that comment or if you have any impact on the AOL Mail blog, the substance of this entry is the 7 tips that I shared above. Sure the specific AOL Mail blog entry is junk, but if they improve, all the better.


Thanks again for your comments. I hope you subscribe and let me know what else is on your mind.

~Joe

Joe · 1 year ago

@holger, Please feel invited to contact me so I can help your team better handle social media and blogging. I just noticed your IP was from the internal network at AOL.

joemanna at gmail.com

~Joe

Mike Walte · 1 year ago

I thought Google owns some of AOL? Why in the hell would AOL write something like this about Google?

I have never seen AOL write something on their public blogs this insulting to another company. I mean wtf? I thought that was a no-no back when? Shit Joe I'm glad they let you go from that hell whole.

AOL jealous, much? haha

Ps. Oh do I wish I could remember my password and email address I used for my old blog AOL news and tips. I want it GONE or at least revised to my current taste of AOhell! lol