DygiScape - Latest Comments

Re: CHASE SUCKS WITH NEW PRIVACY POLICY, OPT-OUT PROCESS IS PAINFUL!

Joe Manna — Sun, 18 Oct 2009 11:20:54 -0000

You're correct that the free market allows us choice. However, it is important as consumers, we alert others to the privacy risks and barriers to managing privacy. The marketing efforts of Chase have failed on me and I would not want my information used in a way that would otherwise send me more advertising.

This attempt at empowering consumers failed and serves as a great question for all users of the banking companies in the US.

What bugs me most ... Chase was good to me, I liked their branding ... now that is all thrown out the window from this poor experience. That's all I'm saying.

Re: CHASE SUCKS WITH NEW PRIVACY POLICY, OPT-OUT PROCESS IS PAINFUL!

Joe Manna — Sun, 18 Oct 2009 11:17:03 -0000

Glad my experience helped. That was the purpose of my writing it up. :)

Re: AOL Settles Suit Regarding Email Footers (Lulz)

Joe Manna — Sun, 18 Oct 2009 11:15:28 -0000

This should have no impact on signing onto AOL. It's sad to see they still have reliability issues even after millions of users have left the service.

For reference, the Footer Ad is the text-based ad that is inserted automatically into e-mails when they are sent. Not the graphical ad placed below the inbox or when writing email.

AOL is fading away quickly from mainstream. In the world of email marketing, MSN/Live/Hotmail reigns as #1, Yahoo as #2 and Gmail as #3 ISPs people choose.

Re: AOL Settles Suit Regarding Email Footers (Lulz)

Joe Manna — Sun, 18 Oct 2009 11:12:01 -0000

Erik,

As far as I know, you could opt-out of it, but there aren't named individual users in it. (That would be a very lengthy list!)

The lawsuit is frivolous on a few degrees (IMO), but AOL has agreed to settle and enable the Footer Ad to be removed by all users voluntarily. You don't have to do anything to get that.

I am not a lawyer, but I wouldn't concern each other with the details of this, because neither of us are the named parties. :)

Re: AOL Settles Suit Regarding Email Footers (Lulz)

Joe Manna — Sun, 18 Oct 2009 11:08:10 -0000

The best part of it, the donation to charity is a great way to reduce their tax footprint and they can deduct all of it, even if court-ordered.

With regard to people being charged $20 month after month for over a year is an issue I have. Not with the company but the people being charged. I'm not trying to defend 'the man', but there's a certain amount of personal responsibility people have in monitoring their finances ensuring they are billed correctly by their creditors.

How could she not know after at least a couple months something's wrong?

Besides, AOL executed a fairly decent "free AOL" campaign ALL users should have been notified of during August 2006. Any time someone changes billing plans, the Free AOL option is a choice that remains regardless of account balances or status. Even on Dial-up, I believe the price is $10/mo.

That said, the credit policies at AOL only afford three months cash credit back to people which is disappointing for people have held service for a year. There's an amount of personal responsibility that we all have in holding companies accountable. Not a year later unless circumstances like death or whatnot took place.

Re: AOL Settles Suit Regarding Email Footers (Lulz)

Joe Manna — Sun, 18 Oct 2009 11:00:51 -0000

Brenda,

It appears AOL has re-sent their email about this to all members. I agree, for the size of the company they are, it requires litigation to change their decisions.

~Joe

Re: Help: What to Do if Your MySpace Account is Phished

dandriez glaze — Sun, 18 Oct 2009 03:30:26 -0000

how do you obtain your myspace account back if it says its deleted when you log in..

Re: Sorry! an unexpected error has occurred.

katiehowell1992 — Thu, 15 Oct 2009 00:29:11 -0000

Sorry! an unexpected error has occurred.

This error has been forwarded to MySpace's technical group.

does it do this i can't add or take anything off my my profile like i can't change my layout or take stuff off as soon as i hit save it shows that . its been doing this for about a week nowWWW!!!!

Re: And They Ask Why I Don’t Donate to the Fraternal Order of Police…

georgestake — Tue, 13 Oct 2009 15:05:43 -0000

why not just make up the difference by having people's life insurance benefits from speeding deaths go to the government?

Re: Phishing Alert: Apple MobileMe Billing Fradulent E-Mail

joemark — Tue, 13 Oct 2009 08:09:05 -0000

This morning I got a message that I needed to update my iPod software for $199 before I could get access to my system. I don't have an iPod! After wiggling I got access, but prior they billed me twice for $99 for iPod that I never had & I had to protest with my charge card. What is going on with Apple . . . are they afraid of starving? Great sales techniques!

Re: Sorry! an unexpected error has occurred.

baddd — Sun, 11 Oct 2009 14:06:06 -0000

MY JUNK HAS BE DOiN THiS FOR LiKE 2 DAyS HELPPP ME PLzzzz.!!!!

Re: EXCLUSIVE: AOL Teases Users By Allowing Few to Turn Off Promotional Footer Text in E-Mail

Layla — Sat, 10 Oct 2009 20:07:47 -0000

Dear Joe:

I have AOL Canada, and simply put their Customer Service via e-mail is almost non-existent, i.e. they either refer you to a their telephone help (the feedback people), or just do not answer. (Canadahelp@aol.com people).

I am a paying customer, and at present I do not suffer from the Footer you are referring to, but I suffer from something much, much, much worse. I don't know when it started, but I know I did not have it before. I like AOL, and have used it as going over my ISP rather than making it my ISP, the reason being that at the time I started they did not have DSL or Broadband in Montreal. Having said that, my problem is driving me crazy such that I cannot write a serious long mail without being interrupted, sometimes with a blast, from a pop-up. The window that says Mail, has another window at the bottom with changing ads , then something will pop-up. This happens with Read, Old, Send, Manage etc. As well, when I am writing a letter. This is the most annoying because my concentration flows out the window, I like to have a clear page without monkeys flying around, or women trying on bras.

I also noted that when they offered free AOL mail, my IM changed to AIM, which irritated me tremendously, but they said this is the way it is with all. Considering the in-ept staff I have had to deal with, who unfortunately ruin the reputation of the good ones I am not sure if this is so or not. I just don't have 100% faith in what they tell me.. I even got paranoid in my last attempts to contact them, that perhaps they have blocked me ever since I told them what I thought of AOL customer service. As I said, I feel bad for the good ones I have had to deal with, but the proportion of bad to good has been so high that bad regins!.

Amazingly, this problem does not exist with Webmail!

So Joe, are you aware of this problem? If so, any ideas on how to solve it? May be I am wording my search wrong because my search did not reveal any results to help me. I googled: I have ad window at the bottom of my AOL Mail, and got the Footer inside the mail problem.

Any help you can give me will be greatly appreciated.

Thanking you

Layla

Re: AOL Settles Suit Regarding Email Footers (Lulz)

aolisadork — Wed, 07 Oct 2009 05:23:28 -0000

WTF? After I went to http://footer.aol.com/ and unchecked the "Show the message footer at the bottom of each email you send" box I haven't been able to sign on to AOL. My feeling about this is "BIG F'ing DEAL" I only used aol for junk mail anyway. If aol vanished into thin air I couldn't care any less.

Re: Help: What to Do if Your MySpace Account is Phished

najaria — Thu, 01 Oct 2009 00:32:22 -0000

how do i get my/myspace page back/kenneth.williams87@yahoo.com and password is oldman33

Re: Thoughts on: Twitter, Public Safety, Law Enforcement

Lewis Cartee — Sat, 26 Sep 2009 21:29:25 -0000

As part of increasing public safety in our community in East Atlanta we are actually using Twitter to increase communication from citizen to citizen. The Twitter group is only used for emerging public safety situations in order to get as many eyes on the event as possible, or to warn members of, for example, a potentially dangerous situation to which they need to steer clear.

I am a founding member of SAFE, Safe Atlanta for Everyone, and when creating our community wide watch program, SAFE Watch, we adopted this idea to use with our patrollers.

www.safe-atlanta.org

Re: AOL Ditches Free McAfee Security Suite

Dave — Wed, 23 Sep 2009 23:35:26 -0000

If I buy the 39.95 offer from MacAfee special offer for AOL users how many computers will it install on

Re: Help: What to Do if Your MySpace Account is Phished

katecoccaro — Wed, 23 Sep 2009 10:15:39 -0000

my daughters my space account was compromised by a girl in her school. This girl has sent vulgar messages to other girls in the school; posing as my daughter; how do i get the ip address from the computer that sent tthe messages.

Re: AOL Settles Suit Regarding Email Footers (Lulz)

erik13 — Tue, 22 Sep 2009 14:25:02 -0000

What are the benefits of opting out of this class lawsuit thing? I would love to not have my name affiliated to any lawsuit if I can choose to have or not have the advertising footers at the bottom of the emails anyway. Well I guess I should ask, would my name be associated to this claim? I have no thought of wanting to bring a claim against AOL for this advertising matter, so is it a good idea to "opt-out?" If anyone knows the law, I would appreciate to hear from you.

Re: Tips on Handling Online Stalking & Harassment

marahmarie — Tue, 15 Sep 2009 23:03:53 -0000

"What was ignored was that it must have been an AOL employee."

Despite the fact that you were assured numerous times by both me and Joe that it most likely wasn't. He once worked for AOL and I know a thing or two about them myself, so I'd take our word for it that AOL employees were clearly not the source of your trouble. I hope you have filed a police report as both me and Joe advised, and I hope you have googled "how to hack an AOL account"- you will not believe how easy it is, how often it's done, or how frequently it's accomplished by taking information you put in message board posts and using it to crack your accounts the easy way - by guessing.

Joe - clearly I haven't stopped by your blog in a while. I stopped back in August when you seemed to slow down. Just catching up. Will email you...

Re: AOL Settles Suit Regarding Email Footers (Lulz)

marahmarie — Tue, 15 Sep 2009 22:47:24 -0000

I don't know if I got an email about it. I have an AOL account for testing purposes at itcouldntb@aol.com (spam it, please - I don't use it for real email so I don't care) but I haven't checked it for my latest load of spam in a while. I can't believe this went to class action and I really can't believe AOL chose to donate to charity to settle it - how many people has AOL put in the poor house by overcharging and not canceling accounts - considering those figures, the settlement doesn't begin to cover them. Just today I got email from another former user - they've been charging her $20-something dollars every month since she canceled last fall. We're talking over $400 worth of stolen money for an account she called up and canceled just like she was supposed to. I get fed up sometimes reading email after email just like hers year in and year out - the subject matter never changes, just the names.

Re: Chase Website Inconvenient for Customers

Big — Tue, 15 Sep 2009 12:50:50 -0000

Thanks for sharing. It is useful for me.

Re: What to Do With Saved AOL Pictures?

AuntBalloon — Mon, 14 Sep 2009 19:41:05 -0000

I have pictues in the AOL pictures file of the AOL program on my mac. I would like to translate these pictures into iPhoto to manage them, but iPhoto doesn't recognize the format (and neither does Preview.) Is there an easy way to do this, or do I need additional sofware?

Re: AOL Settles Suit Regarding Email Footers (Lulz)

Brenda — Mon, 14 Sep 2009 11:15:23 -0000

You have an abandoned account and got an e-mail notification of this? I still use my account and didn't get an e-mail about it. It's about freaking time AOL did this. As usual, they don't do anything until they get sued or scolded by regulatory agencies.

Re: AOL Settles Suit Regarding Email Footers (Lulz)

Brenda — Mon, 14 Sep 2009 11:15:19 -0000

Re: Help: What to Do if Your MySpace Account is Phished

atikah — Sat, 12 Sep 2009 02:47:52 -0000

my myspace account was hacked
how to get back my hacked accounts?
i miss that account..
plz help me..
the,do u know how 2 know who was hacking my account???
help me plz